Data deletion

Last updated: October 15, 2026

You can ask us to delete your personal data at any time. Here is how:

If you messaged a restaurant on WhatsApp or placed an order

1. Send an email to [email protected] with the subject "Delete my data".
2. Include the phone number you messaged from and, if you know it, the name of the restaurant.
3. We will delete your name, phone number, address, conversations and contact details, and confirm by email within 30 days at most.

You can also ask the restaurant directly.

If you have a restaurant account on Torvexa POS

1. Cancel your subscription in Subscription → Manage payment and invoices (if you have an active one).
2. Email us from the account owner's email address at [email protected] with the subject "Delete my account".
3. We will delete the account, its users and the restaurant's information within 30 days at most. If you want a copy first, ask for it in the same email.

What may be kept

We may keep billing records or data that the law requires us to retain. Backups are deleted automatically after 14 days.

More information in our privacy policy.